We respect and protect the privacy of our users.
Catriona Pollard Communications (“us”, “we”, or “our”) operates www.cpcommunications.com.au, publicrelationssydney.com.au, socialmediasydney.net.au, catrionapollard.com/au (the “Sites”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Catriona Pollard Communications complies with the:
- Information Privacy Principles contained in the Privacy Act 1988 (Cth) in relation to its non-commercial activities;
- National Privacy Principles contained in the Privacy Act 1988 (Cth) in relation to its commercial activities;
- Australian Direct Marketing Association Code of Practice in relation to how we market to our customers;
- Privacy and secrecy requirements contained in Part 7B of the Australian Postal Corporation Act 1989 (Cth) in relation to our handling of mail and postal information;
- Spam Act 2003 (Cth) in relation to electronic marketing; and
- Do Not Call Register Act 2006 (Cth) in the event that any telemarketing is undertaken.
Catriona Pollard Communications is committed to working with its customers to obtain a fair resolution of any complaint or concern about privacy.
To contact us with a compliment or complaint or a privacy question, you can:
- write to us at:
CP Communications Suite 404, 10-12 Clarke St Crows Nest NSW 2065
- call our Customer Contact Centre on 02 9460 9200 between 9.00am and 5.00pm EST Monday to Friday
Refund/Cancellation Policy for Unknown To Expert 5 Star System Mastermind:
In the event that you wish to cancel the Unknown To Expert 5 Star System Mastermind session that you have booked through CP Communications you may be entitled to a refund according to the following cancellation charges, where notice of cancellation is received:
If confirmation of cancellation is received 14 days or more prior to the course date – fifty per cent (50%) of the fee stated within your invoice will be charged
If confirmation of cancellation is received less than 14 days prior to the course date – one hundred per cent (100%) of the fee stated within your invoice will be charged
Once purchased, tickets cannot be transferred, exchanged unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of venue or show time).
If the event has been cancelled, you will be entitled to a face value refund, as the booking and transaction fees are non-refundable. If an event is rescheduled or moved venue, you are usually given the option of retaining your tickets for the new date/location, or claiming a face-value refund.
Please note, in the event of an event being cancelled or postponed, CP Communications cannot be held responsible for any costs incurred by the customer for travel, accommodation or any other related service.
Every effort has been made to accurately represent our programs and their potential. The testimonials and examples used are exceptional results may not apply to the average attendee/purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results.
When addressing financial matters in any of our websites, videos, newsletters or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to grow your business.
However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations. Nothing on our websites is a promise or guarantee of earnings.
Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business.
Any forward-looking statements outlined on our websites are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our websites, and we offer no professional legal, medical, psychological or financial advice.
No Professional Advice
The information contained in or made available through our sites (including but not limited to information contained on videos, comments, on coaching calls, in emails, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters.
We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.
You alone are responsible and accountable for your decisions, actions and results in life, and by your use of these websites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.